Which term describes removing barriers so that others can succeed in providing great service?

• A. Resolve
• B. Provide
• C. Receptive
• D. Head For Business

Answer: (A)

Removing barriers so others can succeed in providing great service is about solving problems that stand in the way of smooth, effective action. The term that best captures this is resolve, because it means to fix or settle an issue, clearing obstacles so the team can operate without hindrance. When you resolve blockers—whether they’re bottlenecks in processes, unclear guidelines, or broken systems—you remove friction and empower teammates to deliver better service.

Providing, by contrast, is about giving or supplying something, which doesn’t inherently address removing obstacles. Receptive describes an attitude—being open to feedback—which helps prevent new barriers but doesn’t itself describe taking action to clear existing ones. Head For Business isn’t a standard phrase for this idea and doesn’t convey the act of removing blockers. So resolve is the most accurate fit for the concept.